Closing a Key Capability Gap


There’s an important skills issue that I believe needs to be reframed. More than that, I think it needs to be flipped completely from the way it’s usually expressed.

Making this shift will have an impact on the way we make hiring decisions and the way we measure performance.

Play this short video to see why I think this is crucial for the future of corporate services functions and their ability to earn the genuine respect of their stakeholders.


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